Refund policy

Beerly Lit Return & Refund Policy

At Beerly Lit, each candle is handcrafted using repurposed beer cans, which means every candle may have its own unique character. Minor imperfections, variations, or signs of the can’s original life are part of what makes each Beerly Lit candle one of a kind and are not considered defects.

Returns & Exchanges
Because our candles are handcrafted in small batches, all sales are final. We do not accept returns or exchanges for change of mind, scent preference, or variations in the appearance of a repurposed can.

Damaged or Incorrect Orders
We want you to love your Beerly Lit purchase! If your candle arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can make it right.

Depending on the situation, we may offer a replacement or refund. Please do not discard a damaged item or its packaging until we have reviewed your request.

Order Cancellations
If you need to cancel an order, please contact us as soon as possible. We will do our best to accommodate cancellation requests, but once an order has been processed or shipped, it cannot be canceled.

Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Shipping Costs
Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect due to an error on our part.

 

Questions or Problems?

We’re a small business and want every Beerly Lit customer to have a great experience. If there’s an issue with your order, please contact us at jen@beerlylit.com and give us the opportunity to make it right.